At Stratford Hills Veterinary Center, we are known for serving our patients and clients with compassion, empathy and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.
If you believe your values match those of our practice and you would like to be part of an outstanding team, we would like to hear from you. For inquiries regarding employment at Stratford Hills Veterinary Center, please contact:
Dr. Charles Tucker
Chief of Staff
Experienced Client Service Representative / Receptionist
The Stratford Hills Veterinary Center, a well-established, small animal, general practice, is seeking to add an experienced Client Service Representative / Receptionist to our friendly team. Our hospital boasts an enjoyable ‘Fear Free’ working environment with great leadership and excellent support staff.
This is a full-time position with a flexible schedule, however rotating weekend shifts will be required. Our Receptionists are the ‘front line’ representatives of our hospital and we rely on them to provide outstanding customer service to our clients. Main responsibilities include but not be limited to:
- Managing Multiple Phone lines
- Communicating with the public in a cordial, calm, and knowledgeable manner
- Accurately maintaining paperless records
- Clearly communicating with team members
- Booking appointments and maintaining the flow of the day-to-day schedule
- Managing the intake of payments for services
- Communicating discharge instructions to clients
- Dispensing and having a basic understanding of routine medications and preventatives
Fear Free certification and knowledge of Avimark software is beneficial but not a requirement. Top priority will be given to candidates that have experience in the field, but we would be happy to train the right person. Potential to be cross trained as an assistant is a bonus.
Our ideal candidate is caring and compassionate, personable, reliable, an amazing communicator both verbally and digitally, shows great attention to detail, loves to learn, has strong computer skills, and is a team player.
Benefits include a great hourly rate, annual CE allowance, health insurance (including vision and dental), 401(k), paid vacation, a generous employee discount, training and more. Salary commensurate with experience.
This is an outstanding opportunity to join a growing hospital with a fantastic community reputation and a fun-loving, yet professional atmosphere. We look forward to hearing from you!